Please refer to our Frequently Asked Questions page for all of your product questions first. If your question is not answered there, you can contact our live chat customer service during business hours by clicking the "Let's Talk" button at the bottom of the screen. You can also send us an email to, and one of our CBDPure support agents will respond to your inquiry within 2 business days. We know you have many options for CBD products, and we value your business and will make every attempt to answer any questions you have promptly and courteously.

Customer Returns Address
CBDPure Returns
2555 N Coyote Dr #112
Tucson, AZ 85745
US Corporate Address
Nutra Pure LLC
500 Broadway Street, Suite 480
Vancouver, WA 98660, USA
UK Corporate Address
Nutra Pure Limited
Kemp House
152 - 160 City Road
London, EC1V 2NX

If you wish to return any CBDPure product for a full refund under our 90 Day Money Back Guarantee, simply send the remainder to the Customer Returns Address above. You do not need to contact us in advance for an RMA. For faster processing, please include your original Order ID (NTP-2#####) with your return.

*Please be aware that this is the Contact Us page for CBDPure products only. This is not the contact page for any other CBD-related products from any other brands, and any questions or concerns about non-CBDPure brands should be directed to their customer support. We are unable to provide support for any other CBD products produced by different companies.



CBD Softgels

CBDPure Softgels 750

Muscle & Joint Cream

CBD Cream

Pet Products

CBD for Pets

All of our 4 product lines are backed by our 90 Day Guarantee

Nutra Pure LLC BBB Business Review